Choose Your Plan

INCLUDES FREE SET UP - LIMITED TIME

SAVE UP TO $997

Essentials

BUSINESS BUILDER

$497

monthly

Everything from Starter

Unlimited Campaigns

2 Custom Feedback Pages

Custom Feedback CRM

Complete Analytics

Smart Feedback Routing

Sign In “Virtual Clipboard”

Employee Training Center

$2000 Media Center

Starter

BRAND MANAGER

$297

monthly

Client Login Portal

Setup 24/7 Monitoring

Listing Optimization

Instant Review Alerts

Online Review Analytics

Monthly Reputation Reports

Respond Bad Reviews

Email Support

Pro

MARKET LEADER

$997

monthly

Everything from Essentials

Monthly Brand Marketing Video

Website/Blog Review Marketing

Social Media Review Marketing

Image Review Marketing

Monthly Marketing Analytics

AI Marketing Chat Bot

Reputation Service Packages Comparison

Compare Our Reputation Service Packages

Feature Brand Manager Business Builder Market Leader
24/7 Monitoring
Listing Optimization
Instant Review Alerts
Monthly Reports & Analytics
Respond to Bad Reviews
Email Support
Custom Feedback Pages 2 2
Custom Feedback CRM
Unlimited Campaigns
Smart Feedback Routing
Virtual Clipboard Sign-In Form
Employee Training Center
$2000 Media Center (Print & Digital)
Monthly Brand Marketing Video
Website / Blog Review Marketing
Social Media Review Marketing
Image Review Marketing
Monthly Marketing Analytics Reports
AI Marketing Chatbot

FAQs

General Questions

1. What services do you offer?

We offer a suite of reputation management and marketing services including:

- Brand Manager Service: Monitoring reviews, instant alerts, reputation reporting, monthly marketing analysis, and client portal access.

- Business Builder Service: Employee training, feedback collection, print media tools, client sign-in pages, and easy review sharing.

- Market Leader Service: Our top-tier package combining all features plus branded videos, multi-channel review marketing, monthly analytics, and AI chatbot engagement.

2. Are these services suitable for my business type?

Yes. Our services are designed to support businesses across various industries that want to improve their online reputation, customer engagement, and brand presence.

Brand Manager Service

3. What does monitoring 70 top directories across 6 countries mean?

We track our client’s business reputation on 70 key review sites and directories in six different countries to ensure comprehensive coverage of your online presence.

4. How do instant review alerts work?

As soon as a new review is posted about your business, your sales and support teams receive notifications so they can respond quickly.

5. What kind of reports will I receive?

Clients get detailed online reputation reports showing current ratings, review trends, and insights into customer sentiment.

6. How does the Client Login Portal work?

The portal provides easy access to the client's reputation data, reports, and alerts at any time—offering transparency and peace of mind.

Business Builder Service

7. What is included in the Done-For-You (DFY) Employee Training Center?

It’s a ready-made training program that teaches staff how to consistently deliver excellent service and encourage 5-star reviews.

8. How do Feedback Review/Survey Pages work?

Customizable pages allow customers to leave feedback in real time, giving clients immediate insights into customer satisfaction.

9. What print materials can be created with the Custom Print Media Center?

Clients can easily print postcards, table toppers, window clings, and other marketing materials that encourage customers to leave reviews.

10. What is the Custom Client Sign-In Page?

A digital sign-in system captures customer details at every visit and triggers automatic follow-up messages via SMS or email requesting feedback.

11. How does the Proprietary Posting System simplify review sharing?

Customers can share their reviews across multiple platforms with a single click, increasing your client’s online visibility effortlessly.

Market Leader Service

12. What additional benefits come with the Market Leader Service?

Along with all features from the Manage Reputation and Reputation Builder services, this package offers:

- Monthly branded marketing videos

- Review marketing on websites, blogs, social media, and images

- Monthly marketing analytics reports

- AI-powered chatbot for real-time customer interaction

13. How does the Monthly Brand Marketing Video help my business?

Custom videos highlight your brand’s story, promotions, or customer testimonials to attract and engage your audience across platforms.

14. What is Website/Blog Review Marketing?

It promotes your positive reviews directly on your website or blog to build trust with visitors.

15. How does Social Media Review Marketing work?

Your positive customer reviews are shared on social media channels to increase brand awareness and credibility.

16. What is Image Review Marketing?

Visual content combined with customer reviews enhances your online presence by making it more attractive and trustworthy.

17. What insights are provided in the Monthly Marketing Analytics?

Detailed metrics on review performance, video engagement, chatbot interactions, and overall brand health help you understand and improve your marketing efforts.

18. How does the AI Marketing Chatbot benefit my business?

It offers instant responses to customer inquiries, collects feedback, encourages reviews, and improves engagement without needing additional staff.

Implementation and Support

19. How long does it take to set up these services?

Setup time varies based on service complexity but typically ranges from a few days to two weeks for full implementation.

20. Do I need technical skills to use these services?

No technical expertise is needed. We handle setup and provide training along with an easy-to-use client portal for managing your services.

21. Can I customize these services to fit my business needs?

Absolutely. We tailor training content, marketing materials, chatbot messaging, and reports to align with your brand voice and goals.

22. How often will I receive updates or reports?

Monthly reports are standard for most services; however, real-time alerts ensure you never miss important developments.

23. What kind of customer support do you offer?

Our support team is available via phone, email, or chat to assist with any questions or issues throughout your subscription.

Pricing and Upgrades

24. Are these services available individually or only as packages?

Our service packs are designed to achieved specific results in your business, therefore we only offer packages unless otherwise stated. ***Check our "Special Offer"

25. Can I upgrade or add services later?

Yes, our services are flexible—you can upgrade or add features from a higher service anytime as your business grows. Contact support - [email protected]

26. What is the refund policy?

We strive to provide high-quality services and ensure your satisfaction. Please review our refund policy below:

1. Satisfaction Guarantee

If you are not satisfied with our services, please contact us within 14 days of your purchase or service activation. We will work with you to resolve any issues.

2. Refund Eligibility

- Refund requests must be submitted in writing within 14 calendar days of service start date.

- Refunds are available only for initial service fees and do not apply to ongoing monthly subscription charges already rendered.

- Custom work, training materials, videos, or any deliverables already provided are non-refundable.

- Services that have been fully delivered and used are not eligible for a refund.

3. How to Request a Refund

To request a refund, please email our support team at [email protected] with your account details and reason for the request. We will review your case and respond within 5 business days.

4. Cancellation Policy

You may cancel ongoing subscriptions at any time to prevent future billing. No refunds will be issued for past payments.

5. Exceptions

Any exceptions to this policy must be approved by management on a case-by-case basis.

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If you have questions about this refund policy or need assistance, please contact our customer support team.

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